Support
Frequently
Asked
Questions
1/ Having Calibration issues?
- Make sure the tablet is at the correct angle.
- Make sure there is plenty of light
- Remove any hairbands or coats
- If a large height difference between the chair and table use a cushion for the child. ​
2/ Does Tempo share any data? No.
3/ Does Tempo collect any facial data? No.
4/ What is the science behind Tempo Reading? Tempo adopts the metacognitive methodology of learning as used in music, sports and chess, where slow-focused learning results in deep understanding.
At the same time the Optimum Tempo of Focus feature aligns with frontier neurocognitive entrainment research out of Cambridge University MIndlab.
5/ What tablets is Tempo compatible with?
Currently Apple iPad 2019 and later, side camera versions are coming in Dec 2024. Not compatible with iPad Mini.