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Support

Frequently 
Asked 
Questions

 

1/ Having Calibration issues? 

 

- Make sure the tablet is at the correct angle.
- Make sure there is plenty of light

- Remove any hairbands or coats

- If a large height difference between the chair and table use a cushion for the child. ​

2/ Does Tempo share any data? No.

3/ Does Tempo collect any facial data? No. 

4/ What is the science behind Tempo Reading? Tempo adopts the metacognitive methodology of learning as used in music, sports and chess, where slow-focused learning results in deep understanding. 

At the same time the Optimum Tempo of Focus feature aligns with frontier neurocognitive entrainment research out of Cambridge University MIndlab. 

5/ What tablets is Tempo compatible with? 

Currently Apple iPad 2019 and later, side camera versions are coming in Dec 2024. Not compatible with iPad Mini. 

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