Support

1/ Having Calibration issues? 

 

- Make sure the tablet is at the correct angle.
- Make sure there is plenty of light

- Remove any hairbands or coats

- If a large height difference between the chair and table use a cushion for the child. ​

2/ Does Tempo share any data? No.

3/ Does Tempo collect any facial data? No. 

4/ What is the science behind Tempo Reading? Tempo adopts the metacognitive methodology of learning as used in music, sports and chess, where slow-focused learning results in deep understanding. 

At the same time the Optimum Tempo of Focus feature aligns with frontier neurocognitive entrainment research out of Cambridge University MIndlab. 

5/ What devices are compatible with Tempo? 

Apple iPad 2020 and later, not iPad Mini and side camera versions will be compatible late 2025.  

Chromebook 2020 or later, powered by either ARM or Intel processors.